Figaro Partner : Sovereign AI at the service of customer relations
Sovereign AI at the service of Customer Relations Recently featured in the Figaro Partner "Solutions entreprises", ViaDialog has established itself as a pioneer in the integration of artificial intelligence (AI) solutions.
ViaDialog at All4Customer 2024 in Paris
ViaDialog x All4Customer 2024 From March 26 to 28, 2024, the flagship event in customer relations, the All4Customer trade show, will open its doors in Paris, Porte de Versailles. ViaDialog is proud to announce its
Article En-Contact: "They're not afraid of Genesys".
Article En-Contact: "They're not afraid of Genesys" With the arrival of GenZ on the market and the advent of generative AI, the customer relations industry is entering a new era.
ChatGPT faces competition from Google's new AI, "Bard
ChatGPT competing with Google's new AI, "Bard" On Monday, February 6, 2023, Google announced the launch (in test form with "trusted testers" before final deployment
Is ChatGPT ready for customer relations?
The ChatGPT model, launched by OpenAI, has made a name for itself with its ability to conduct incredibly fluid dialogs. But is it ready to respond to real
Canvassing: the death of nuisance calls?
Canvassing: towards the death of nuisance calls? Consumers exasperated by telephone canvassing have finally been heard by the government, which is increasingly regulating the use of nuisance calls.
"ChatGPT, what impact will you have on customer relations?"
We were curious to know what this deafening new phenomenon (itself) had to say about its impact on customer relations!
At night all ChatGPT are gray
At night all ChatGPT are gray A Gigamodel of AI that dialogues, buzz or the future of customer relations? Article written by Ariane Nabeth-Halber, AI Director @ViaDialog Friends of
A Gigamodel in a china store...
A Gigamodel in a china store... Part II Article written by Ariane Nabeth-Halber, AI Director @ViaDialog What's changing with Gigamodels? In each of their domains, the