ChatGPT faces competition from Google's new AI,...
ChatGPT competing with Google's new AI, "Bard" On Monday, February 6, 2023, Google announced the launch (in test form with "trusted testers" before final deployment
Is ChatGPT ready for customer relations?
The ChatGPT model, launched by OpenAI, has made a name for itself with its ability to conduct incredibly fluid dialogs. But is it ready to respond to real
Telephone canvassing: towards the death of call...
Canvassing: towards the death of nuisance calls? Consumers exasperated by telephone canvassing have finally been heard by the government, which is increasingly regulating the use of nuisance calls.
"ChatGPT, what impact will you have on the c...
We were curious to know what this deafening new phenomenon (itself) had to say about its impact on customer relations!
At night all ChatGPT are gray
At night all ChatGPT are gray A Gigamodel of AI that dialogues, buzz or the future of customer relations? Article written by Ariane Nabeth-Halber, AI Director @ViaDialog Friends of
A Gigamodel in a china shop…...
A Gigamodel in a china store... Part II Article written by Ariane Nabeth-Halber, AI Director @ViaDialog What's changing with Gigamodels? In each of their domains, the
A Gigamodel in a china shop…...
A Gigamodel in a china store... Part I Article written by Ariane Nabeth-Halber, AI Director @ViaDialog For the past two or three years Gigamodels such as BERT, GPT3, wave2vec or DALLl-E,
ViaDialog <> lesBigBoss : Summer Edition 2022
ViaDialog <> LesBigBoss : Summer Edition 2022 Le Groupe lesBigBoss revient cette année pour sa Summer Edition. Celle-ci se tiendra en Grèce les 20, 21 & 22 mai 2022 et ViaDialog sera de
Augmented customer relations: what added value...
Augmented customer relations: what added value for an optimised customer service? Customer interactions assisted by artificial intelligence technologies have long demonstrated their strong impact in terms of