ChatGPT faces competition from Google's new AI,...
ChatGPT competing with Google's new AI, "Bard" On Monday, February 6, 2023, Google announced the launch (in test form with "trusted testers" before final deployment
At night all ChatGPT are gray
At night all ChatGPT are gray A Gigamodel of AI that dialogues, buzz or the future of customer relations? Article written by Ariane Nabeth-Halber, AI Director @ViaDialog Friends of
A Gigamodel in a china shop…...
A Gigamodel in a china store... Part II Article written by Ariane Nabeth-Halber, AI Director @ViaDialog What's changing with Gigamodels? In each of their domains, the
A Gigamodel in a china shop…...
A Gigamodel in a china store... Part I Article written by Ariane Nabeth-Halber, AI Director @ViaDialog For the past two or three years Gigamodels such as BERT, GPT3, wave2vec or DALLl-E,
AI in the service of emotion detection:...
AI for emotion detection: an industrial challenge The presence of voice assistants in consumers' interactions with customer services is increasing. They respond to
ViaDialog becomes the first private sponsor in France.
ViaDialog is very proud to be the first French sponsor of the SpeechBrain project, which is significantly revolutionising the field of Artificial Voice Intelligence.
The irresistible emergence of IVR in English
Conversational AI is a guarantee of improved working conditions for teleconsultants!
The obsolescence of old IVRs
The DTMF voice server is tending to disappear. Thus, the implementation of a conversational assistant is a key lever for customer relations!
AI for your call campaigns
Responder detection has always been a key issue in campaign performance...