Release of 05/04/2022
Take advantage of SAML authentication to enable Single-Sign-On (SSO) for your users.)
Automatically feed events from the ViaFlow platform into your Slack channels.
Have a complete transcription engine for the conversation between the caller and the agent.
Benefit from an overview of :
Integrate the fields of name, first name, phone numbers and e-mail addresses in your search engine.
Take advantage of our TTS engine based on our proprietary technologies, allowing you to model 6 different synthetic voices:
According to 3 age levels for each type of voice.
It is now possible for telephonists to create standard responses by e-mail.