ChatGPT faces competition from Google's new AI,...
ChatGPT competing with Google's new AI, "Bard" On Monday, February 6, 2023, Google announced the launch (in test form with "trusted testers" before final deployment
"ChatGPT, what impact will you have on the c...
We were curious to know what this deafening new phenomenon (itself) had to say about its impact on customer relations!
At night all ChatGPT are gray
At night all ChatGPT are gray A Gigamodel of AI that dialogues, buzz or the future of customer relations? Article written by Ariane Nabeth-Halber, AI Director @ViaDialog Friends of
A Gigamodel in a china shop…...
A Gigamodel in a china store... Part II Article written by Ariane Nabeth-Halber, AI Director @ViaDialog What's changing with Gigamodels? In each of their domains, the
A Gigamodel in a china shop…...
A Gigamodel in a china store... Part I Article written by Ariane Nabeth-Halber, AI Director @ViaDialog For the past two or three years Gigamodels such as BERT, GPT3, wave2vec or DALLl-E,
AI in the service of emotion detection:...
AI for emotion detection: an industrial challenge The presence of voice assistants in consumers' interactions with customer services is increasing. They respond to
Customer Strategy 2022 - ViaDialog
We will be at the Stratégie Clients 2022 exhibition from 29 to 31 March, stand C18!
ViaDialog becomes the first private sponsor in France.
ViaDialog is very proud to be the first French sponsor of the SpeechBrain project, which is significantly revolutionising the field of Artificial Voice Intelligence.
Self-care: towards the augmented customer and colla...
As a source of spontaneous information for customers, self-care allows contact centres to be considerably relieved of their workload.