ViaDialog <> lesBigBoss : Summer Edition 2022
ViaDialog <> LesBigBoss : Summer Edition 2022 Le Groupe lesBigBoss revient cette année pour sa Summer Edition. Celle-ci se tiendra en Grèce les 20, 21 & 22 mai 2022 et ViaDialog sera de
Augmented customer relations: what added value...
Augmented customer relations: what added value for an optimised customer service? Customer interactions assisted by artificial intelligence technologies have long demonstrated their strong impact in terms of
Customer Strategy 2022 - ViaDialog
We will be at the Stratégie Clients 2022 exhibition from 29 to 31 March, stand C18!
Teleconsultant, a true musician of the centres ...
The telephone advisor is the first point of contact in the customer journey. More than that, he is the guarantor of a successful and lasting customer relationship!
Supervisor, orchestra leader of the centres of...
The supervisor is an essential link in the organisational chain of customer relations centres.
Voice AI for customer relations
Voice AI for customer relations Voice technologies are at the heart of the rise of voice assistants in the general public. They are completely embedded in our
Hybridizing customer relationship channels with common sense
The true AI revolution is only valuable in combination with human intelligence to continue to innovate and provide better services.
ViaDialog becomes the first private sponsor in France.
ViaDialog is very proud to be the first French sponsor of the SpeechBrain project, which is significantly revolutionising the field of Artificial Voice Intelligence.
What will the contact centre of tomorrow look like?
Used by agents and customers alike, the home office continues to revolutionise the world of customer relations...