New
Agent Assist
New
Agent Assist
Reinvent your customer service with artificial intelligence, effortlessly.
Thanks to voice recognition and generative AI, reduce your costs, increase customer satisfaction, and free your teams for what really matters.
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4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
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4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
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4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
Make the daily life of your teleconsultants easier with the power of Agent Assist
Your teams are supported, your clients receive faster and more accurate responses, and your service gains agility.
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Increase in Quality of Service (QoS) by +3 points
Callbot
128%
Setting up a Voice Interactive Server in natural language to handle incoming requests.
Omnichannel solution
128%
Thanks to voice recognition and generative AI, reduce your costs.
Supervision
128%
Thanks to voice recognition and generative AI, reduce your costs.
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Increase in Quality of Service (QoS) by +3 points
Callbot
128%
Setting up a Voice Interactive Server in natural language to handle incoming requests.
Omnichannel solution
128%
Thanks to voice recognition and generative AI, reduce your costs.
Supervision
128%
Thanks to voice recognition and generative AI, reduce your costs.
AI serving teleconsultants
Support your teleconsultants with real-time responses and actions.
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AI serving teleconsultants
Support your teleconsultants with real-time responses and actions.
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AI serving teleconsultants
Support your teleconsultants with real-time responses and actions.
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Save time on every interaction
Automate call summaries to increase efficiency.
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Save time on every interaction
Automate call summaries to increase efficiency.
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Save time on every interaction
Automate call summaries to increase efficiency.
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Simplify the daily routine of your teleconsultants
Provide reliable information from your databases.
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Simplify the daily routine of your teleconsultants
Provide reliable information from your databases.
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Simplify the daily routine of your teleconsultants
Provide reliable information from your databases.
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Less supervision, more trust
Help your teleconsultants resolve issues without unnecessary escalation.
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Less supervision, more trust
Help your teleconsultants resolve issues without unnecessary escalation.
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Less supervision, more trust
Help your teleconsultants resolve issues without unnecessary escalation.
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Redefining the customer experience through AI
Boost customer satisfaction and engage your teams.
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Redefining the customer experience through AI
Boost customer satisfaction and engage your teams.
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Redefining the customer experience through AI
Boost customer satisfaction and engage your teams.
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