ViaDialog recognized in AFRC and Accenture study on generative AI
July 30, 2024
Transform your customer relations with generative AI from ViaDialog
ViaDialog features among the key technology players in the study "Transforming your Customer Relationship with Generative AI", co-released by the French Customer Relationship Association (AFRC) and Accenture.
Unveiled at the July 4 meet-up, this study highlights the most innovative customer relationship solution vendors on the market. ViaDialog was selected as one of the 15 most advanced vendors in France, distinguished by its use of open source LLM and AI-enhanced contact center solutions.
Recognized for its achievements in the fields of conversational and generative AI, ViaDialog offers ever more effective solutions to simplify and improve the quality of customer exchanges. Thanks to generative AI, companies can improve their operational efficiency and customer satisfaction.
This recognition by the AFRC and Accenture validates ViaDialog's commitment to innovation and excellence in customer relations.
Stay tuned for more news and innovations to come!
