ViaFlow, the 1st intelligent and codable platform for customer interactions
Call us at +33 (0) 1 83 77 31 00 or contact us
Natively omnichannel
Unified management of synchronous & asynchronous interactions: voice, video, livechat, email, SMS/MMS, social networks.
Voice & Text AI
Automation of customer paths and interactions, augmented agent, emotional customer relationship
100% floware
SDK to code your agents' business actions into efficient widgets
360° live client
Native connectors with major CIM/CRM tools: Salesforce, Microsoft Dynamics, ZenDesk...
Decisive and immediately measurable gains with ViaFlow
+30%
OF PRODUCTIVITY
OF AGENTS
OF AGENTS
-40%
AVERAGE DURATION OF CUSTOMER CALLS
-70%
LICENSING COSTS
An industrial and innovative platform to support you
Hydride platform
Our solutions are rapidly deployable on-premise, in the cloud and in hybrid mode
QoS/SLA
Multi-site architecture
Certified BCP/ERP
Evolutive
A collaborative roadmap & R&D partnerships
Security
RGPD compliant
ISO 22301
Scalable
Capacity on demand, dynamic addition of functions
ROI
Performance Dashboard
Fair use
ViaDialog in figures
+10K
Agents connected every day
+10M
Minutes processed each day
75
Employees
They trust us
A platform that has already convinced over 350 companies
Our clients testify
The news of the moment
A team with an international presence
Join the team!
All our job offers
Paris, 75017
Project Manager (M/F)
- Full-Time
- Paris, 75017
- October 13, 2022
Assistant Lead Generation (M/F)
- Internship
- Paris, 75017
- October 11, 2022