ViaFlow, the 1st intelligent and codable platform for customer interactions

Call us at +33 (0) 1 83 77 31 00 or contact us

Natively omnichannel

Unified management of synchronous & asynchronous interactions: voice, video, livechat, email, SMS/MMS, social networks.

Voice & Text AI

Automation of customer paths and interactions, augmented agent, emotional customer relationship

100% floware

SDK to code your agents' business actions into efficient widgets

360° live client

Native connectors with major CIM/CRM tools: Salesforce, Microsoft Dynamics, ZenDesk...

Decisive and immediately measurable gains with ViaFlow

+30%

OF PRODUCTIVITY
OF AGENTS

-40%

AVERAGE DURATION OF CUSTOMER CALLS

-70%

LICENSING COSTS

An industrial and innovative platform to support you

Hydride platform

Our solutions are rapidly deployable on-premise, in the cloud and in hybrid mode

QoS/SLA

Multi-site architecture

Certified BCP/ERP

Evolutive

A collaborative roadmap & R&D partnerships

Security

RGPD compliant

ISO 22301

Scalable

Capacity on demand, dynamic addition of functions

ROI

Performance Dashboard

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ViaDialog in figures

+10K
Agents connected every day
+10M
Minutes processed each day
75
Employees

A guarantee of quality

ViaDialog is ISO 22301 certified since 2018

Read more

They trust us

A platform that has already convinced over 350 companies

Our clients testify

A team with an international presence

Join the team!

All our job offers
Paris, 75017

Project Manager (M/F)

  • Full-Time
  • Paris, 75017
  • October 13, 2022

Assistant Lead Generation (M/F)

  • Internship
  • Paris, 75017
  • October 11, 2022

Ready to discover what ViaDialog can do for you?

Request a demo