Our solutions have already proven themselves many times over. Here are some of our customer testimonials that illustrate some of our expertise.
Find out how GMF entered the era of multi-channel call back thanks to ViaDialog
Discover how ViaDialog supports Sodexo in the centralisation of its customer relations.
Find out how ViaDialog supported AFI Assurance in setting up a responsive and competent contact center with full inbound and outbound call management
Discover how ViaDialog supports the Partelios Group in its omnichannel strategy and facilitates its customer interactions within a single platform!
Find out why UGC chose ViaDialog as a partner to improve customer loyalty.
Find out how Elogie-Siemp considerably optimized its customer service with ViaFlow.
We plan to deploy ViaFlow progressively and aim for a 30% improvement in the productivity of our contact centers
Considering the customer relationship as a chronological flow of information is an innovative approach, and ViaFlow is an extremely readable tool! approach, and ViaFlow is an extremely readable tool!
The solutions offered by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly adapted to teleworking, which is becoming a rule
ViaDialog's tools have allowed us to improve our productivity by more than 30%. ViaDialog was able to demonstrate real flexibility in relation to our business need to integrate with our CRM.
ViaDialog is an actor who masters its technology perfectly and can adapt to our needs without going through endless months of development.
We needed a quality voice solution quickly. We met with several service providers but ViaDialog outperformed its competitors and won us over immediately.
With several thousand calls per month, we are approaching 100% in terms of service rate, where we were previously unable to exceed 70%.
Over time, we have built a relationship based on trust, which allows new services to be implemented quickly and any problems to be dealt with efficiently