Humans and innovation at the heart of every interaction.
Humans and innovation at the heart of every interaction.
20 years of innovation in customer relationship management
For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relations.
20 years of innovation in customer relationship management
For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relations.
20 years of innovation in customer relationship management
For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relations.
A unique ecosystem
Telecom operator, software publisher, and cloud host, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.
A unique ecosystem
Telecom operator, software publisher, and cloud host, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.
A unique ecosystem
Telecom operator, software publisher, and cloud host, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.
Our values
The values of ViaDialog define who we are and what we bring to our clients.
An AI Lab in the heart of Brittany
In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. Thanks to our researchers, we develop cutting-edge technologies to ensure security and confidentiality in every customer interaction.
An AI Lab in the heart of Brittany
In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. With the help of our researchers, we develop cutting-edge technologies that ensure security and confidentiality.
An AI Lab in the heart of Brittany
In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. Thanks to our researchers, we develop cutting-edge technologies to ensure security and confidentiality in every customer interaction.
Reinventing the customer experience
Reinventing the customer experience
Our ambition is to push the boundaries of technology to offer seamless, intuitive, and increasingly human experiences. Through AI and our innovative solutions, we are shaping a future where every interaction strengthens the relationship between brands and their customers, anticipating their needs and simplifying their journey.
Our ambition is to push the boundaries of technology to offer seamless, intuitive, and increasingly human experiences. Through AI and our innovative solutions, we are shaping a future where every interaction strengthens the relationship between brands and their customers, anticipating their needs and simplifying their journey.
Encrypted keys
+20
Years of expertise
+1000
Supported companies
+500M
Customer interactions processed each year
3 implementations in France
Paris, Lannion & Strasbourg 🇫🇷
99,99%
QoS in 2023
15%
The CA invested in R&D each year
+20
Years of expertise
+1000
Supported companies
+500M
Customer interactions processed each year
3 implementations in France
Paris, Lannion & Strasbourg 🇫🇷
99,99%
QoS in 2023
15%
The CA invested in R&D each year
+20
Years of expertise
+1000
Supported companies
+500M
Customer interactions processed each year
3 implementations in France
Paris, Lannion & Strasbourg 🇫🇷
99,99%
QoS in 2023
15%
The CA invested in R&D each year
Enhance the customer experience and optimize the performance of your agents.
20 years of expertise at your service
Billions of interactions managed each year
ISO 22301 certified for your peace of mind
Continuous innovation with our AI lab in Brittany
Declared electronic communications operator to ARCEP
4.7/5 on +200 reviews
Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!
Enhance the customer experience and optimize the performance of your agents.
20 years of expertise at your service
Billions of interactions managed each year
ISO 22301 certified for your peace of mind
Continuous innovation with our AI lab in Brittany
Declared electronic communications operator to ARCEP
4.7/5 on +200 reviews
Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!
Enhance the customer experience and optimize the performance of your agents.
20 years of expertise at your service
Billions of interactions managed each year
ISO 22301 certified for your peace of mind
Continuous innovation with our AI lab in Brittany
Declared electronic communications operator to ARCEP
4.7/5 on +200 reviews
Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!