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Humans and innovation at the heart of every interaction.

bg shape color header viaspeech alpha

Humans and innovation at the heart of every interaction.

25 years of innovation in customer relationship management

For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relationships.

viaspeech-assistant conversationnel

25 years of innovation in customer relationship management

For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relationships.

viaspeech-assistant conversationnel

25 years of innovation in customer relationship management

For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relationships.

viaspeech-assistant conversationnel

A unique ecosystem

Telecom operator, software publisher, and cloud hosting provider, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.

viaspeech-assistant conversationnel

A unique ecosystem

Telecom operator, software publisher, and cloud hosting provider, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.

viaspeech-assistant conversationnel

A unique ecosystem

Telecom operator, software publisher, and cloud hosting provider, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.

viaspeech-assistant conversationnel

Add-Ons and specialized AI to enhance customer experience

Add-Ons and specialized AI to enhance customer experience

The values of ViaDialog define who we are and what we bring to our customers.

module agent assist

Diversité

AI modules to help agents manage complex interactions efficiently.

module ia automatisation

Workflows

Our AI automates customer interactions: transcription, summarization, sentiment analysis, and multi-channel integration for optimized service.

module quality monitoring

Intégrité

Enhance service quality and boost sales with intelligent supervision of customer interactions.

An AI Lab in the heart of Brittany

In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. Thanks to our researchers, we develop cutting-edge technologies to ensure security and confidentiality in every customer interaction.

viaspeech-assistant conversationnel

An AI Lab in the heart of Brittany

In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. Thanks to our researchers, we develop cutting-edge technologies that ensure security and confidentiality.

viaspeech-assistant conversationnel

An AI Lab in the heart of Brittany

In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. Thanks to our researchers, we develop cutting-edge technologies to ensure security and confidentiality in every customer interaction.

viaspeech-assistant conversationnel

Reinventing the customer experience

Our ambition is to push the boundaries of technology to offer seamless, intuitive, and increasingly human experiences. Through AI and our innovative solutions, we are shaping a future where every interaction strengthens the relationship between brands and their customers, anticipating their needs and simplifying their journey.

viaspeech-assistant conversationnel

Reinventing the customer experience

Our ambition is to push the boundaries of technology to offer seamless, intuitive, and increasingly human experiences. Through AI and our innovative solutions, we are shaping a future where every interaction strengthens the relationship between brands and their customers, anticipating their needs and simplifying their journey.

viaspeech-assistant conversationnel

Reinventing the customer experience

Our ambition is to push the boundaries of technology to offer seamless, intuitive, and increasingly human experiences. Through AI and our innovative solutions, we are shaping a future where every interaction strengthens the relationship between brands and their customers, anticipating their needs and simplifying their journey.

viaspeech-assistant conversationnel

Add-Ons and specialized AI to enhance customer experience

+25

Years of expertise

+200

Companies supported in Europe

+100M

Customer interactions managed each year

3 implementations in France

Paris, Lannion & Strasbourg 🇫🇷

99.9%

QoS in 2023

50%

Women in our teams

+25

Years of expertise

+200

Companies supported in Europe

+100M

Customer interactions managed each year

3 innovation hubs

Paris, Lannion & Strasbourg 🇫🇷

99.9%

QoS in 2023

50%

Women in our teams

+25

Years of expertise

+200

Companies supported in Europe

+100M

Customer interactions managed each year

3 innovation hubs

Paris, Lannion & Strasbourg 🇫🇷

99.9%

QoS in 2023

50%

Women in our teams

Improve the customer experience and optimize the performance of your agents.

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20 years of expertise at your service

check

Billions of interactions managed every year

check

ISO 22301 certified for peace of mind

check

Continuous innovation with our AI laboratory in Bretagne

check

Declared electronic communications operator to the ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

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Contact our sales team.

Please provide us with some personal information, and we will get in touch with you as soon as possible. We look forward to connecting with you soon!

Improve the customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed every year

check

ISO 22301 certified for peace of mind

check

Continuous innovation with our AI laboratory in Bretagne

check

Declared electronic communications operator to the ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

logo sodexo
logo maif
logo sg
logo francetv

Contact our sales team.

Please provide us with some personal information, and we will get in touch with you as soon as possible. We look forward to connecting with you soon!

Improve the customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed every year

check

ISO 22301 certified for peace of mind

check

Continuous innovation with our AI laboratory in Bretagne

check

Declared electronic communications operator to the ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

logo sodexo
logo maif
logo sg
logo francetv

Contact our sales team.

Please provide us with some personal information, and we will get in touch with you as soon as possible. We look forward to connecting with you soon!

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FR: +33 (0)1 77 45 30 00

152 Boulevard Pereire, 75017 Paris

DESIGNED
AND HOSTED
IN FRANCE

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