Enhanced customer relationship: what added value for an optimized customer service?

Summary

Summary

Summary

relation client augmentee service client optimise

relation client augmentee service client optimise

relation client augmentee service client optimise

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figaro partner IA souveraine au service de la relation client

Figaro Partner: Sovereign AI at the service of customer relations

Recently featured in Figaro Partner "Business Solutions", ViaDialog asserts itself as a pioneer in the integration of artificial intelligence (AI) solutions to optimize customer interactions.

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ViaDialog recognized in the AFRC and Accenture study on generative AI

ViaDialog is among the key technology players in the study "Transforming Your Customer Relationship with Generative AI," co-produced by the French Association for Customer Relations (AFRC) and Accenture.

IA question

What if every "how can I help you?" became a lever for customer experience?

Découvrez comment les chatbots enrichis par l'IA transforment chaque interaction en une opportunité de personnalisation client.

hight performer

high performer emea

best support

best support

best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

hight performer

high performer emea

best support

best support

best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

hight performer

high performer emea

best support

best support

best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

Improve customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed each year

check

ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer

high performer emea

best support

best support

best support

4.7/5 on +200 reviews

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

Improve customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed each year

check

ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer

high performer emea

best support

best support

best support

4.7/5 on +200 reviews

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

Improve customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed each year

check

ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer

high performer emea

best support

best support

best support

4.7/5 on +200 reviews

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!