Figaro Partner: Sovereign AI at the service of customer relations

Summary

Summary

Summary

Sovereign AI at the service of Customer Relations


figaro partner IA souveraine au service de la relation client
figaro partner IA souveraine au service de la relation client
figaro partner IA souveraine au service de la relation client

Sovereign AI Serving Customer Relationships

Recently featured in Le Figaro Partner’s “Business Solution”, ViaDialog asserts itself as a pioneer in integrating artificial intelligence (AI) solutions to optimize customer interactions.

With its sovereign platforms, ViaFlow and ViaSpeech, the company simplifies and accelerates exchanges between brands and their customers, whether through phone, email, chat, or video. ViaDialog pushes the boundaries of generative AI to anticipate and meet the emerging needs of businesses in a constantly evolving world.

The recent acquisition of Mindsay’s assets (now ViaSay) by its parent company Via.io marks a significant milestone. This acquisition demonstrates ViaDialog’s ongoing commitment to innovation and offering ever more comprehensive solutions for an optimal customer experience.

To read the full press release, click here.

ViaDialog feature on page 7.

hight performer
high performer emea
best support
best support
best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar
hight performer
high performer emea
best support
best support
best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar
hight performer
high performer emea
best support
best support
best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar

Improve customer experience and optimize the performance of your agents.

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20 years of expertise at your service

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Billions of interactions managed each year

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ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

logo sodexo
logo maif
logo sg
logo francetv

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

Improve customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed each year

check

ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

logo sodexo
logo maif
logo sg
logo francetv

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

Improve customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed each year

check

ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

logo sodexo
logo maif
logo sg
logo francetv

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

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