Figaro Partner: Sovereign AI at the service of customer relations

Summary

The sovereign AI at the service of Customer Relationship

Figaro, a sovereign AI partner in the service of customer relations.

The sovereign AI at the service of Customer Relationship

Recently presented in Figaro Partner « Business Solutions », ViaDialog asserts itself as a pioneer in the integration of artificial intelligence (AI) solutions to optimize customer interactions.

With its sovereign platforms ViaFlow and ViaSpeech, the company simplifies and accelerates exchanges between brands and their customers, whether by phone, email, chat, or video. ViaDialog pushes the limits of generative AI to anticipate and respond to the emerging needs of businesses in a constantly changing world.

The recent acquisition of Mindsay's assets (now ViaSay) by the parent company Via.io marks a crucial step. This acquisition underscores ViaDialog's ongoing commitment to innovate and provide ever more comprehensive solutions for an optimal customer experience.

To read the full press release click here.

Focus ViaDialog on page 7.

You might be interested in these articles

Viadialog will be present at the All4Customer trade show.

ViaDialog participates in the All4Customer exhibition

From March 26 to 28, 2024, the flagship event of customer relations, the All4Customer trade show, will open its doors in Paris, Porte de Versailles...

transform your customer relationship AI Gen Viadialog Africa Accenture

ViaDialog recognized in the AFRC and Accenture study on generative AI

ViaDialog is among the key technology players in the study "Transforming Your Customer Relationship with Generative AI," co-produced by the French Association for Customer Relations (AFRC) and Accenture.