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Whoever says "customer journey excellence" refers to the speed of addressing the request; efficient processing of the inquiry but...
Cross-channel, multi-channel, and finally omni-channel: the customer journey has recently undergone profound transformations. These different...
The evolution of consumer behavior as well as their expectations for an increasingly personalized, available service and...
4.7/5 based on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
20 years of expertise at your service
Billions of interactions managed each year
ISO 22301 certified for your peace of mind
Continuous innovation with our AI lab in Brittany
Declared electronic communications operator to ARCEP
4.7/5 on +200 reviews
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