ViaDialog recognized in the AFRC and Accenture study on generative AI

Summary

Summary

Summary

Transform your Customer Relations with ViaDialog's generative AI

transformer votre relation client ia gen viadialog afrc accenture
transformer votre relation client ia gen viadialog afrc accenture
transformer votre relation client ia gen viadialog afrc accenture

Transform Your Customer Relationship with ViaDialog's Generative AI

ViaDialog is one of the key technology players highlighted in the study “Transform Your Customer Relationship with Generative AI,” co-conducted by the French Customer Relationship Association (AFRC) and Accenture.

Unveiled during the meet-up on July 4th, this study showcases the most innovative customer relationship solution providers in the market. ViaDialog was selected among the 15 most advanced providers in France, standing out for its use of open-source LLM and AI-augmented contact center solutions.

Recognized for its achievements in the fields of conversational and generative AI, ViaDialog offers ever more efficient solutions to simplify and improve the quality of customer interactions. With generative AI, companies can enhance their operational efficiency and customer satisfaction.

This recognition by AFRC and Accenture validates ViaDialog's commitment to innovation and excellence in customer relationship management.

Stay tuned for more updates and innovations to come!

Click here to read the press release.

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+150 companies use ViaDialog to simplify their customer relations.

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hight performer
high performer emea
best support
best support
best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar
hight performer
high performer emea
best support
best support
best support

4.7/5 based on +200 reviews

+150 companies use ViaDialog to simplify their customer relations.

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar

Improve customer experience and optimize the performance of your agents.

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20 years of expertise at your service

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Billions of interactions managed each year

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ISO 22301 certified for your peace of mind

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Continuous innovation with our AI lab in Brittany

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Declared electronic communications operator to ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

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logo francetv

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

Improve customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed each year

check

ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

logo sodexo
logo maif
logo sg
logo francetv

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

Improve customer experience and optimize the performance of your agents.

check

20 years of expertise at your service

check

Billions of interactions managed each year

check

ISO 22301 certified for your peace of mind

check

Continuous innovation with our AI lab in Brittany

check

Declared electronic communications operator to ARCEP

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

logo sodexo
logo maif
logo sg
logo francetv

Contact our sales team.

Give us some personal information and we will contact you as soon as possible. See you very soon!

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