ViaDialog recognized in the AFRC and Accenture study on generative AI

Summary

Transform your customer relationship with ViaDialog's generative AI

transform your customer relationship AI Gen Viadialog Africa Accenture

Transform Your Customer Relationship with ViaDialog's Generative AI

ViaDialog is among the key technological players in the study "Transform Your Customer Relationship with Generative AI," co-produced by the French Association of Customer Relationship (AFRC) and Accenture.

Unveiled during the meet-up on July 4th, this study highlights the most innovative customer relationship solution providers in the market. ViaDialog was selected among the 15 most advanced providers in France, distinguished by its use of open-source LLMs and its AI-augmented contact center solutions.

Recognized for its achievements in conversational and generative AIs, ViaDialog offers increasingly efficient solutions to simplify and enhance the quality of customer interactions. Thanks to generative AI, businesses can improve their operational efficiency and customer satisfaction.

This recognition by AFRC and Accenture validates ViaDialog's commitment to innovation and excellence in customer relations.

Stay tuned for more news and upcoming innovations!

Click here to read the announcement

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