ViaDialog recognized in the AFRC and Accenture study on generative AI
Transform Your Customer Relationship with ViaDialog's Generative AI
ViaDialog is one of the key technology players highlighted in the study “Transform Your Customer Relationship with Generative AI,” co-conducted by the French Customer Relationship Association (AFRC) and Accenture.
Unveiled during the meet-up on July 4th, this study showcases the most innovative customer relationship solution providers in the market. ViaDialog was selected among the 15 most advanced providers in France, standing out for its use of open-source LLM and AI-augmented contact center solutions.
Recognized for its achievements in the fields of conversational and generative AI, ViaDialog offers ever more efficient solutions to simplify and improve the quality of customer interactions. With generative AI, companies can enhance their operational efficiency and customer satisfaction.
This recognition by AFRC and Accenture validates ViaDialog's commitment to innovation and excellence in customer relationship management.
Stay tuned for more updates and innovations to come!