General terms and conditions
In effect on 13/06/2022
The present general terms of use (referred to as "GTU") aim to provide a legal framework for the terms of availability of the site and services by ViaDialog and to define the conditions for access and use of the services by "The User".
The present GTU are accessible on the site in the section "GTU".
Article 1: Legal notices
The edition and management of the publication of the site https://www.viadialog.com/ is ensured by Jean-David Benichou. The host of the site https://www.viadialog.com/ is the company ViaDialog, whose registered office is located at 152 boulevard Pereire, with the phone number: 01 77 45 30 00.
Article 2: Access to the site
The site is freely accessible from anywhere to any User with Internet access. All costs borne by the User to access the service (computer hardware, software, Internet connection, etc.) are at their expense.
Article 3: Data collection
The site guarantees the User a collection and processing of personal information respecting privacy in accordance with law n°78-17 of January 6, 1978 relating to computers, files and freedoms. The site is registered with the CNIL under number 2031429v0.
Under the Data Protection and Freedom Law dated January 6, 1978, the User has the right to access, rectify, delete, and oppose their personal data. The User exercises this right:
by email at the email address contact@viadialog.com
Article 4: Intellectual property
The brands, logos, signs as well as all content of the site (texts, images, sound…) are protected by the Intellectual Property Code and more particularly by copyright.
The ViaDialog brand is a registered trademark of ViaDialog, SAS. Any representation and/or reproduction and/or total or partial exploitation of this trademark, of any nature whatsoever, is totally prohibited.
The User must request the prior authorization of the site for any reproduction, publication, or copying of the various contents. They commit to using the site’s contents in a strictly private context, any use for commercial and advertising purposes is strictly prohibited.
Any total or partial representation of this site by whatever means, without the express authorization of the site operator would constitute an infringement punishable by article L 335-2 and following of the Intellectual Property Code.
It is reminded in accordance with article L122-5 of the Intellectual Property Code that the User who reproduces, copies or publishes protected content must cite the author and its source.
Article 5: Liability
The sources of the information distributed on the site https://www.viadialog.com/ are deemed reliable but the site does not guarantee that it is free from defects, errors or omissions.
The information provided is for indicative and general purposes without contractual value. Despite regular updates, the site https://www.viadialog.com/ cannot be held responsible for changes in administrative and legal provisions occurring after publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained in this site.
The site https://www.viadialog.com/ cannot be held responsible for any viruses that could infect the computer or any hardware of the Internet user, following use, access, or downloading from this site.
The site's liability cannot be engaged in case of force majeure or due to the unpredictable and insurmountable actions of a third party.
Article 6: Hyperlinks
Hyperlinks may be present on the site. The User is informed that by clicking on these links, they will leave the site https://www.viadialog.com/. The site has no control over the web pages to which these links lead and cannot be held responsible for their content in any case.
Article 7: Cookies
The User is informed that during visits to the site, a cookie may be automatically installed on their browsing software.
Cookies are small files temporarily stored on the hard disk of the User's computer by their browser and are necessary for using the site https://www.viadialog.com/. Cookies do not contain personal information and cannot be used to identify someone. A cookie contains a unique identifier, randomly generated and thus anonymous. Some cookies expire at the end of the User's visit, others remain.
The information contained in the cookies is used to improve the site https://www.viadialog.com/.
By browsing the site, The User accepts them.
The User must nonetheless give their consent regarding the use of certain cookies.
If consent is not given, the User is informed that some features or pages may be denied access.
The User can deactivate these cookies through the settings in their browsing software.
Article 8: Applicable law and competent jurisdiction
French legislation applies to this contract. In the absence of an amicable resolution of a dispute between the parties, French courts will be solely competent to hear it.
For any questions regarding the application of these GTU, you can contact the editor at the contact details listed in ARTICLE 1.
In effect as of 06/13/2022
The present general terms of use (referred to as " GTU ") are intended to provide the legal framework for the terms of access to the website and the services by ViaDialog and to define the conditions for access and use of the services by " the User ".
The present GTU are accessible on the website in the section "GTU".
Article 1: Legal Notices
The publication and the management of the website https://www.viadialog.com/ are ensured by Jean-David Benichou. The host of the site https://www.viadialog.com/ is the company ViaDialog, whose registered office is located at 152 boulevard Pereire, with the telephone number: 01 77 45 30 00.
Article 2: Access to the Site
The site is accessible free of charge from anywhere to any User with Internet access. All costs incurred by the User to access the service (computer hardware, software, Internet connection, etc.) are their responsibility.
Article 3: Data Collection
The site ensures to the User the collection and processing of personal information in respect of privacy in accordance with law n°78-17 of January 6, 1978, relating to information technology, files, and liberties. The site is registered with the CNIL under number 2031429v0.
Under the Informatics and Liberties Law, dated January 6, 1978, the User has a right of access, rectification, deletion, and opposition to their personal data. The User exercises this right:
by email at the email address contact@viadialog.com
Article 4: Intellectual Property
The trademarks, logos, signs, as well as all the content of the site (texts, images, sound, etc.) are protected by the Intellectual Property Code and more particularly by copyright.
The ViaDialog trademark is a registered trademark of ViaDialog, SAS. Any representation and/or reproduction and/or total or partial exploitation of this trademark, of whatever nature, is completely prohibited.
The User must seek prior authorization from the site for any reproduction, publication, or copying of the various contents. They commit to using the site's content in a strictly private context; any use for commercial and advertising purposes is strictly prohibited.
Any total or partial representation of this site by any means whatsoever, without the express permission of the website operator, would constitute an infringement punishable by Article L 335-2 and subsequent articles of the Intellectual Property Code.
It is reminded in accordance with Article L122-5 of the Intellectual Property Code that the User who reproduces, copies, or publishes the protected content must cite the author and source.
Article 5: Responsibility
The sources of the information disseminated on the site https://www.viadialog.com/ are deemed reliable, but the site does not guarantee that it is free from defects, errors, or omissions.
The information provided is presented for informational and general purposes without contractual value. Despite regular updates, the site https://www.viadialog.com/ cannot be held responsible for changes to administrative and legal provisions occurring after publication. Likewise, the site cannot be held responsible for the use and interpretation of the information contained on this site.
The site https://www.viadialog.com/ cannot be held liable for any viruses that may infect the user's computer or any computer equipment, following use, access, or downloading from this site.
The site's liability cannot be engaged in cases of force majeure or due to the unforeseeable and insurmountable actions of a third party.
Article 6: Hyperlinks
Hyperlinks may be present on the site. The User is informed that by clicking on these links, they will leave the site https://www.viadialog.com/. The latter has no control over the web pages that these links lead to and cannot, in any case, be held responsible for their content.
Article 7: Cookies
The User is informed that when visiting the site, a cookie may automatically be installed on their browser software.
Cookies are small files temporarily stored on the User's computer hard drive by your browser and are necessary for the use of the site https://www.viadialog.com/. Cookies do not contain personal information and cannot be used to identify someone. A cookie contains a unique identifier, generated randomly and thus anonymously. Some cookies expire at the end of the User's visit, others remain.
The information contained in cookies is used to improve the site https://www.viadialog.com/.
By browsing the site, the User accepts them.
However, the User must give their consent regarding the use of certain cookies.
Failing acceptance, the User is informed that certain functionalities or pages may be denied to them.
The User may deactivate these cookies through the settings in their browser software.
Article 8: Applicable Law and Jurisdiction
French law applies to this contract. In the absence of an amicable resolution of a dispute arising between the parties, the French courts will have sole jurisdiction to rule on it.
For any questions regarding the application of the present GTU, you can contact the publisher using the contact details provided in ARTICLE 1.
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Enhance the customer experience and optimize the performance of your agents.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 certified for your peace of mind

Continuous innovation with our AI lab in Brittany

Declared electronic communications operator to ARCEP





4.7/5 on +200 reviews




Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!
Enhance the customer experience and optimize the performance of your agents.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 certified for your peace of mind

Continuous innovation with our AI lab in Brittany

Declared electronic communications operator to ARCEP





4.7/5 on +200 reviews




Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!