Chatbots are programs written by engineers to interact with users by simulating human dialogue. Designed, coded, operated, maintained, and improved by biological intelligences, they evolve at the pace of technological innovations. However, we are reaching a turning point where these puppets could end up taking the place of their creators.

Jean-David BENICHOU, president of ViaDialog, publishes this month an article for STRATÉGIES and discusses chatbots, their near future, as well as one of the major technological challenges of this 21st century: A.I. Find this complete article at: strategies.fr – Are chatbots puppets?