Offers tailored to your needs
Choose the solution that suits your needs and enhance your customers' experience today.
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
- POPULAR
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single platform.
Voice only
Omnichannel
Starting from
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
- NEW
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
Starting from
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Set up custom responses
Add images, GIFs, and more
And much more...
Used by
- POPULAR
Via
Speech
Natural language customer greeting
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your calls campaigns to your prospects and clients.
Starting from
0,05€
by interaction.
Automatic lead qualification
Detailed report on accessibility and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
- NEW
Via
Engine
CCaaS API
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact reasons
Automatic record retrieval
Connecting to the market CRM
Sentiment analysis
In SaaS or On-Premise mode
Connecting to the market CRM
Continuous support
And much more...
Used by
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single and unified platform.
Voice only
Omnichannel
From
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
Via
Flow
Omnichannel interactions
Centralize all your customer interactions on a single and unified platform.
Voice only
Omnichannel
From
39€
/ month / agent
Voice, email, live chat, (video coming soon)
Messaging: WhatsApp, Instagram, Messenger, Telegram...
Automation of agent workflows
Native connectors (Salesforce, Microsoft Dynamics, ZenDesk…)
Embedded softphone
Secure access and data
And much more...
Used by
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
From
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Configure custom responses
Add images, GIFs, and more
And much more...
Used by
Via
Say
Conversational assistant
Reduce support volumes and increase customer satisfaction with a multimodal AI chatbot platform.
From
0,10€
/ case handled
No-code automation
Easy-to-read dashboards
Integrated into your tools
Rich and dynamic responses
Configure custom responses
Add images, GIFs, and more
And much more...
Used by
Via
Speech
Natural language home
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational Assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Speech
Natural language home
Eliminate routing errors, unnecessary bounces, and misunderstandings of their needs.
Custom offer. Starting from
50K€
Advanced voice recognition
Text-to-speech
Conversational Assistant (Callbot)
Linguistic corpus management tool
Native connection to the main telephony platforms
Low latency
High scalability and availability
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your call campaigns to your prospects and clients.
Starting from
0,50€
by contact.
Automatic qualification of leads
Detailed report on availability and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
Via
Leads
Outbound call campaigns
Increase the performance of your call campaigns to your prospects and clients.
Starting from
0,50€
by contact.
Automatic qualification of leads
Detailed report on availability and qualification
SaaS model
Integration via web services and API
Customer loyalty
Increase in conversion
And much more...
Used by
Via
Engine
API Modules
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact patterns
Automatic form retrieval
Connecting to the CRM market
Sentiment analysis
In SaaS mode or On-Premise
Connecting to the market CRM
Continuous support
And much more...
Used by
Via
Engine
API Modules
Customize your customer relationship solution with the integration of API modules.
Custom offer
Automatic summary of conversations
Categorization of contact patterns
Automatic form retrieval
Connecting to the CRM market
Sentiment analysis
In SaaS mode or On-Premise
Connecting to the market CRM
Continuous support
And much more...
Used by
Our clients talk about us
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Christine Daugeron
Mobile App Director
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Mathilde Brussiau
Tenant Service Relations Manager
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that calls are numerous, they shorten them.
David Lunel
Contact center manager
ViaDialog is truly attentive to our needs, all the new features that will be implemented on the platforms tomorrow are communicated to the teams, the supervisors are supported [...] always with respect for the quality of the customer relationship.
Frédéric Sannier
Director of Digitalization, Development and IT
We felt the involvement of the whole team [...] in the success of our project, as it was also ViaDialog's project.
Jonathan Saler
Director of territories and clients
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to deployment.
Dominique Chanon
Sales Support Director
The solutions proposed by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for telework, which is becoming the norm.
Florent Tanguy
Customer relationship manager
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Meryam Tardbirt
Customer Relationship Manager
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to its production deployment.
Questions? Just ask.
Can I test the products ViaDialog?
How to know if ViaDialog is the right solution?
Do you offer specific pricing for small businesses?
Do you offer subscriptions or annual contracts?
Do you offer preferential rates for integrator partners?
Enhance customer experience and optimize the performance of your agents.
Master omnichannel
Automate your interactions with voice and text AI
Advanced speech analytics to better understand your customers
Quality monitoring to consult your data in real time
4.7/5 on +200 reviews
Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!
Enhance customer experience and optimize the performance of your agents.
Master omnichannel
Automate your interactions with voice and text AI
Advanced speech analytics to better understand your customers
Quality monitoring to consult your data in real time
4.7/5 on +200 reviews
Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!
Enhance customer experience and optimize the performance of your agents.
Master omnichannel
Automate your interactions with voice and text AI
Advanced speech analytics to better understand your customers
Quality monitoring to consult your data in real time
4.7/5 on +200 reviews
Contact our sales team.
Give us some personal information and we will contact you as soon as possible. See you very soon!