ViaDialog Talks #2
Augmented Customer Relations: what added value for an optimised customer service?

Presented by Gil Monin & Nicholas Takooree

About the speaker

  • At the heart of customer relations for several years, Gil Monin has held various general management positions in structures specialising in customer relations management and has developed strong skills in this area.
  • Nicholas Takooree takes up the position of VP Product in 2019. His technical skills acquired during more than 10 years allow him to bring a real business perspective on customer relationship issues.

Description

Discover in 45min with Gil Monin, General Manager Business and Nicholas Takooree, VP Product how to boost the customer experience to make it fluid, rich and engaging. On the programme, an exclusive demo of our ViaFlowsolution!