After the announcement of the renewal of our ISO22301 certification for the 4th consecutive year, ViaDialog Talks is back for a new webinar about the stakes of this standard on customer relations.

We live in a world of complex and confusing technologies. As a result, most organisations at some point have to deal with an incident that threatens to disrupt or interrupt their day-to-day operations: outages, cyber attacks, data breaches, etc. 

So what do you do when a major incident suddenly occurs? How do you manage the crisis? And above all, how do you minimise the impact of disruptive incidents on the business?

 In 45min, zoom in on the challenges of the ISO 2301 standard to ensure optimal customer relations and how, since 2018, ViaDialog continues to honour its commitments on a daily basis thanks to our Business Continuity Management System (BCMS) certification initiative.