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Discover your potential savings with AI.

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Discover your potential savings with AI.

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ViaDialog Webinars: Replays on AI, Customer Service & Contact Centers

Enjoy all our replays!

How to integrate Gen AI into your customer processes? From theory to concrete implementation!

Ariane Nabeth-Halber & Gil Monin

How to integrate Gen AI into your customer processes? From theory to concrete implementation!

Ariane Nabeth-Halber & Gil Monin

How Partélios Habitat optimized the processing time for tenant requests

Gaeël Trouard Riolle & Yoram Szternberg

How Partélios Habitat optimized the processing time for tenant requests

Gaeël Trouard Riolle & Yoram Szternberg

ViaDialog x Digital Habitat: AI at the service of the enhanced agent and supervisor

Gil Monin & Ariane Nabeth-Halber

ViaDialog x Digital Habitat: AI at the service of the enhanced agent and supervisor

Gil Monin & Ariane Nabeth-Halber

ViaDialog Talks #4 x Voxpay: How to optimize customer relations through secure remote payment?

Gaël Trouard-Riolle & Karim Ayach

ViaDialog Talks #4 x Voxpay: How to optimize customer relations through secure remote payment?

Gaël Trouard-Riolle & Karim Ayach

webinar customer relationship ISO standard

ViaDialog Talks #3: ISO 22301 Standard: What are the challenges for a sustainable customer relationship?

Gil Monin & Claire Simon

ViaDialog Talks #3: ISO 22301 Standard: What are the challenges for a sustainable customer relationship?

Gil Monin & Claire Simon

webinar vignette customer service optimized

ViaDialog Talks #2 Enhanced Client Relations: what added value for an optimized customer service?

Gil Monin & Nicholas Takooree

ViaDialog Talks #2 Enhanced Client Relations: what added value for an optimized customer service?

Gil Monin & Nicholas Takooree

ViaDialog Talks #1: How is voice AI becoming established in contact centers?

Ariane Nabeth-Halber

ViaDialog Talks #1: How is voice AI becoming established in contact centers?

Ariane Nabeth-Halber

Enhance Your Customer Relationship

Reinvent your customer service today

Get a response from an expert within 24 hours – no-commitment demo

Enhance Your Customer Relationship

Reinvent your customer service today

Get a response from an expert within 24 hours – no-commitment demo

Enhance Your Customer Relationship

Reinvent your customer service today

Get a response from an expert within 24 hours – no-commitment demo

The latest trends in customer relationship

Explore our articles for unique insights and concrete solutions dedicated to improving customer relationships.

When AI and micropayments redefine the economy of customer relationships

AI, micropayments, and decentralization are redefining customer relationships: explore the challenges and opportunities in a rapidly evolving model.

When AI and micropayments redefine the economy of customer relationships

AI, micropayments, and decentralization are redefining customer relationships: explore the challenges and opportunities in a rapidly evolving model.

When AI and micropayments redefine the economy of customer relationships

AI, micropayments, and decentralization are redefining customer relationships: explore the challenges and opportunities in a rapidly evolving model.

Optimize your customer service: 10 KPIs to track in 2025

Discover in this article the 10 key KPIs of customer relationship management that will help you stay competitive in 2025.

Optimize your customer service: 10 KPIs to track in 2025

Discover in this article the 10 key KPIs of customer relationship management that will help you stay competitive in 2025.

Optimize your customer service: 10 KPIs to track in 2025

Discover in this article the 10 key KPIs of customer relationship management that will help you stay competitive in 2025.

Augmented supervisor: how AI is transforming customer service management

Discover how AI is revolutionizing the role of supervisors in contact centers: real-time management, targeted coaching, and enhanced quality.

Augmented supervisor: how AI is transforming customer service management

Discover how AI is revolutionizing the role of supervisors in contact centers: real-time management, targeted coaching, and enhanced quality.

Augmented supervisor: how AI is transforming customer service management

Discover how AI is revolutionizing the role of supervisors in contact centers: real-time management, targeted coaching, and enhanced quality.

Enhance the customer experience and optimize your agents' performance.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 Certified for your peace of mind

Continuous Innovation with our AI lab in Brittany

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Contact our sales team.

Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!

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Enhance the customer experience and optimize your agents' performance.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 Certified for your peace of mind

Continuous Innovation with our AI lab in Brittany

Electronic Communications Operator registered with ARCEP

4.7/5 on +200 reviews

Contact our sales team.

Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!

🔒 Your data is safe. GDPR compliant, never shared.

Enhance the customer experience and optimize your agents' performance.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 Certified for your peace of mind

Continuous Innovation with our AI lab in Brittany

Electronic Communications Operator registered with ARCEP

4.7/5 on +200 reviews

Contact our sales team.

Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!

🔒 Your data is safe. GDPR compliant, never shared.